Frequently Asked Questions
What are the subscription details?
We offer 15% off when you choose to auto-renew our products. You can choose a frequency of 1-4 months. We recommend subscribing to Root Changer, our grey-reversing haircare serum covers one month of use and we indicate daily use up to three months to achieve ideal results.
What are your shipping charges?
We offer free ground shipping on orders over $50; $10 ground under $50; $15 for 2 day shipping and $30 for overnight.
How soon will my order be sent?
Orders placed by 12pm will be shipped that day, orders placed after 12pm will ship the following business day.
What is your return policy?
We hope you love your products, but we understand if something just isn’t working for you. Please contact info@allgolden.com within 30 days of receiving your order to initiate a free return. Input name and order number in the subject box.
Where do you ship?
We ship to all 50 states and Puerto Rico. We do not ship internationally at this time.
What makes All Golden different from other beauty brands?
We’re so glad you asked! All Golden is created specifically for women 45+ that need more potent products to address their specific needs. Each product features groundbreaking pro-aging technologies, clean active ingredients and a breakthrough waterless technology to deliver instant and noticeable results.
Where does the name All Golden come from?
All Golden is a double entendre for the phrase “you’re golden” plus the era of our “golden years.” In other words, as you get older you get better! As much as we love watching reruns of The Golden Girls, what it means to be older has taken on entirely new meaning. We’re flipping the script on beauty after 45. All Golden celebrates the unstoppable energy of women who are sexy, smart and successful and know their best years are now.
Which ingredients are on your no-no list?
We have gotten good at saying no. Here is a list of some of the top ingredients we never put in our products.
- 1,4-Dioxane
- Acrylamide
- Acrylates (specific to: Ethyl Acrylate, Ethyl Methacrylate; Methyl Methacrylate, Butyl Methacrylate, Hydroxypropyl Methacrylate, Tetrahydrofurfuryl Methacrylate, Triemethylolpropane Trimethacrylate)
- Alcohol
- Benzophenone 1, 2
- BHA/BHT, including raw materials containing BHA and/or BHT
- Butoxyethanol
- Butylated Hydroxy Organics: BHA (ButylatedHydroxyAnisole); BHT (ButylatedHydroxyToluene; under NEL of 0.05% is ok)
- Carbon Black
- Coal Tar
- Cyclotetrasiloxane (D4), Cyclopentasiloxane (D5), Cyclohexasiloxane (D6)
- Ethanolamines: DEA’s (Diethanolamine); MEA’s (Monoethanolamine); TEA’s (Triethanolamine) – ALL
- Calcium Disodium EDTA, Tetrasodium EDTA, Trisodium Edta, Disodium EDTA, Sodium EDTA, Diammonium EDTA, Dipotassium EDTA, TEA-EDTA, Tripotassium EDTA, hydroxyethyl ethylenediamine triacetic acid, Trisodium HEDTA and any of the sodium salts of EDTA
- Ethoxylated and propoxylated raw materials(PEG’s, PPG’s, PEG/PPG’s, Polysorbate-20, 40, etc, Ceteareth-20, Steareth-20, etc)
- Hydroquinone
- Hydroxyisohexyl 3-&4-Cyclohexene Carboxaldehyde (CAS# 51414-25-6)
- Hydroxyisohexyl-3-Cyclohexene Carboxaldehyde (CAS# 31906-04-4)
- Lead and Lead Acetate
- Mercury and Mercury compounds (Thimerisol)
- Methyl Cellosolve (Ethylene Glycol Monomethyl Ether or 2-Methoxyethanol)
- Methylchloroisothiazolinone & Methylisothiazolinone
- Mono-, di-, triethanolamine and other amines
- Mineral Oil & Hydrogenated Mineral Oil
- Oxybenzone
- Palm ingredients (ALL)
- Parabens (ALL- including Isoparaben, Isobutylparaben, Phenylparaben, Benzylparaben, and Pentylparaben).
- Paraffin (non USP grade)
- PEG’s
- Perfluorinatedcompounds (PFAS, PFOA, PFOS, PTFE)
- Petrolatum (non USP grade) and all Petrochemicals, PEGs/PPG ‘-eth’s’
- Phenoxyethanol (1% or above)
- Phthalates (ALL – including Dibutylphthalate (DBP), Dimethylphthalate (DMP), Diethylphthalate (DEP), and Diethylhexylphthalate (DEHP))
- Polyacrylamide
- Propylene Glycol
- Resorcinol
- Retinyl Palmitate
- Silicones
- Styrene (specific to Bromostyrene, Deastyrene/Acrylates/Dvbcopolymer, Styrene Oxide, Styrene)
- Sulfates (ALL)
- Talc
- Toulene
- Triclocarban
Are All Golden products eco-friendly?
Our formulas are 100% potent, 100% healthy and 100% effective. Vegan and cruelty-free. Our patent-pending waterless technology is not only healthier for skin–it’s better for the planet, too. We use a combination of pre and post-consumer waste materials for our packaging, all of which is biodegradable and compostable. All ink is recycled and VOC-free.
What is your product subscription policy?
You can access our product subscription policy here.
Can't find what you're looking for?
Email us at info@allgolden.com and our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).